Student Login

Logging in for the first time

You can access the Portal for the first time using:

Student Number (Your 7 digit Student Number, for example 1234567)

Password (Your Date of Birth in an eight digit YearMonthDay format such as YYYYMMDD - do not add hyphens, spaces, slashes or underscores.)

On entering your birthdate in the correct format, you will be requested to enter a new password of your own choosing. Subsequent logins will require this new Password.

Note that your student password will also be used when accessing the College Portal and SIS (if applicable).

CE registrants do not require a student ID number. Click on the Browse Continuing Education Courses tab above, to search and register for courses.

Update for students regarding Winter 2021 term fees

Fees for the winter term have been adjusted to reflect the services students can access during this largely remote delivery period. Fee reductions include recreation centre fees, administrative fees, graduation fees, CSI event fees, CSI association fees, CSI club fees, and the CSI frosh week package. Conestoga will also continue to offer free parking to students attending in-person classes in the winter.

Student accounts and invoices will automatically reflect these reductions. You can find more information about student fees, including how to access and confirm your invoice, on the Conestoga website. Winter fees are due on November 27, 2020.

Academic delivery plans for your specific program delivery will be posted on the college website at Academic Delivery Plans.

Timetable or OSAP Concerns?

We are currently experiencing a very high volume of emails. We will respond to your emails as soon as possible and request that you do not send multiple emails, or emails to various departments about the same concern, as this slows down our processing time.

Timetables are currently being adjusted so please check the Message Board daily, through your Student Portal, for updates.

If you have OSAP concerns, please visit the Student Financial Services website where the OSAP application process is outlined in more detail. Also, please check your account on the OSAP portal and ensure you have satisfied all OSAP requirements.

Spring & Fall 2020 Convocation

Virtual Convocation ceremonies will be held November 11 & 12, 2020. An email was sent to all graduates on October 9th with information and instructions on how to register. The invitation was sent again on October 16 from noreply@marchingorder.com. If you did not receive the email (to your personal email account), please check your spam folder. Full details are posted on the Convocation Website. Please email StudentRecords@conestogac.on.ca with any questions or if you did not receive the invitation.

Update for students regarding Fall 2020 term fees

Fees for the Fall semester have been adjusted to reflect the services students can access during this largely remote delivery period. Fee reductions include recreation centre fees, administrative fees, graduation fees, CSI event fees, CSI association fees, CSI club fees, and the CSI frosh week package. Conestoga will also continue to offer free parking to students attending in-person classes in the fall.

Student accounts and invoices will automatically reflect these reductions. You can find more information about student fees, including how to access and confirm your invoice, on the Conestoga website. Fall fees are due on August 7.

Additional details regarding your specific program delivery will be available in the coming weeks as plans for each program and course offering are finalized.

General Awards Application closes October 9

Conestoga's General Awards Application is now open. Submit your application by Friday, October 9 to be considered for Conestoga's various awards, scholarships, bursaries, and grants. To be eligible, you must be a full-time student studying in the country and not currently on a co-op term. If you have previously applied, you must reapply each term for consideration.

Message for Students

It is important that you watch your email for COVID-19 specific information. Ensure your personal email address is up-to-date on your Student Portal. FAQ's and updates will also be posted on our COVID-19 Information page.

Conestoga will continue to follow the advice of the Region of Waterloo Public Health and Emergency Services, who are working with the Public Health. Agency of Canada, the Ministry of Health, Public Health Ontario and other healthcare providers and agencies to monitor the situation and coordinate actions as appropriate.

Conestoga College strongly advises all students and staff to remain current with this changing situation. If you have questions, please refer to the sites below or contact your healthcare provider or Telehealth Ontario (1-866-797-0000).

Region of Waterloo   Ministry of Health   Government of Canada   World Health Organization

NEW: Supplemental Request Form is now available on the Portal

To request a supplemental for an unsuccessful course, complete the request form found under the "Services" tab, "My Forms" sub-tab. Click HERE for further details.

Fall 2020

Registering for a day course.

If you are not registered in a program and are interested in registering for a course delivered during the day as part of a full-time program, you will be able to do so beginning September 8th if the course is available. Registration is based on space availability in the course(s) and any prerequisites being met. Complete the Part-Time Studies (Day Course) Registration form which will be located HERE and email the completed form to the appropriate contact for review.

Fall 2020 Registration/Enrolment Information

New Student Appeal Form

A new digital Student Appeal Form is now available. Students can access the new appeal form in the Student Portal under the "Services" tab, and the "My Forms" sub-tab. Please review the Academic Dispute Resolution and Appeal Procedure before submitting a Student Appeal Form.

The Registrar's Office has rolled out four other digital forms and will continue to transition traditional print forms to digital for your convenience.

FIRST YEAR STUDENTS!

An updated version of Conestoga 101 with new information related to the current remote online learning environment will be available on August 18. The purpose of Conestoga 101 is to orient students to services available at the college. Students will have access to this course through eConestoga.

Questions about course content? Contact Student Engagement.

Require technical support during your enrolment in this course? Contact eConestoga Support.

T2202 - 2019 Tax Receipts

Tax receipts are now available through the student portal.

Beginning in 2020, the federal government will require a Social Insurance Number (SIN) in order for postsecondary institutions to issue the T2202 tax form. If Conestoga College does not have a SIN already on file for you, you will be required to provide your SIN in your secure Student Portal in order to access your T2202 for the 2019 tax year and future tax years.

Student Absence Reporting

Changes to the process for recording absences have been made for your convenience. Information may be found here.

Hours for Full-Time Course Delivery

To support physical distancing on campus, full-time courses at Conestoga may be delivered Monday to Sunday, 8 a.m. to 10 p.m.

Fall Fees 2020

To be enrolled you must complete the following two steps:

  1. Confirm and save your invoice.
  2. Pay your fees by the dues date(s).

Please click here to view a short video on how to confirm your invoice and pay your fees. Instructions on how to confirm your invoice are below:

To confirm and save your invoice:

  • Select 'Financial tab'
  • Select 'My Invoice' and click on the 'View Invoice' for the appropriate session.
  • Accept or Decline fees for optional services
  • Complete the transaction by clicking the 'Save and Confirm' or 'Cancel and Return' to start over. You must click 'Save and Confirm' otherwise the invoice amounts will not be updated.
  • Once you have saved, changes may not be made

Please allow up to 24 hours for the changes to be reflected on your account.

To view the confirmed invoice and make payment:

  1. Go to the 'My Fees' tab to view the confirmed invoice.
  2. Navigate to the 'Program Fees Payment' tab.
  3. Scroll to the bottom of the page. Enter the amount to be paid in the box at the bottom of the page.
  4. Click on 'Continue.' Follow the subsequent screen instructions to either pay through the Student Portal or use another payment method.

Payment Methods

  1. Deposit or tuition payments must be made through the Student Portal or online banking.
  2. Payments via online banking can take 3 to 5 business days to process.
  3. All payments will be posted on the student portal once they have been processed.

The fees due date for Fall 2020 is August 7th. Students who are approved for OSAP, the fees due date is September 21st.

New Student Rights and Responsibilities Policy and Procedure

The Student Rights and Responsibilities policy outlines your rights and responsibilities as a student at Conestoga College and the procedure provides a framework to informally and formally resolve concerns you may encounter while learning at the college. Familiarize yourself with these documents and visit the Student Rights and Responsibilities webpage for the online reporting form, tips on finding resolution, FAQ's, and resolution process flow charts.

Accessibility @ Conestoga

If you have a documented permanent or temporary disability or are experiencing difficulties that affect your learning you can register for academic accommodations. To set up an appointment with an Accessibility Advisor call 519-748-5220 ext. 3232, TTY: 1-866-463-4484, or visit Student Success Services online for full service details.

Having problems logging in or accessing the system?

Please contact the IT Service Desk at (519) 748-5220 ext. 3444 or ITSDesk@conestogac.on.ca for assistance.

Other questions or concerns?

Please contact Information Services at (519) 748-5220 ext. 3656, or email at askme@conestogac.on.ca.